Privacy Term

Welcome to DocuScan Pro Ai.
We at BOSEN DIGITAL HOLDING SDN. BHD. (together with our affiliates, “DocuScan Pro Ai,” “we,” or “us”) value your privacy and are committed to safeguarding any personal information that we obtain from or about you.
This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of Personal Data that we collect from you when you use our website, applications, or services (collectively, the “Services”).

Consent to This Privacy Policy

By accessing the platform or providing information to us, you acknowledge that you have reviewed and agreed to this Privacy Policy.
If you do not agree with any aspect of this Policy, please discontinue your use of our Services immediately.
Your continued use of DocuScan Pro constitutes your consent to this Policy, except where prohibited by applicable law.

1. Information We Collect

We collect and store information you provide directly to us and data automatically generated when you use our Services.

1.1 Information You Provide to DocuScan Pro AI

Account Data: Such as your name, email address, and login credentials.

Payment Information: Including billing details and transaction records (if applicable).

Uploaded Files: Documents and images you submit for scanning and extraction.

Communications: Any messages, inquiries, or feedback you send us.

Survey and Interaction Data: Information provided during user feedback, contests, or beta testing programs.

1.2 Automated Data Collection

While using our Services, we automatically gather certain technical and behavioral data.

Log and Usage Data: Pages visited, timestamps, clicked buttons, and features used.

Device Information: Device type, operating system, browser version, and IP address.

Cookies: We use cookies to identify your browser and enhance functionality. You may disable cookies, though some features may be limited.

Geolocation: Based on your IP address, we may infer an approximate location for analytics and service improvement.

1.3 Information from Third Parties

We may receive information about you from:

Business partners or service providers assisting in authentication, analytics, or cloud storage;

Public databases or social media platforms (where legally permitted).

2. How We Use the Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Services;

To process uploaded documents and deliver structured output to you;

To respond to inquiries, provide support, and resolve issues;

To detect, prevent, and address fraud or security concerns;

To comply with applicable legal obligations;

To send administrative and promotional communications (you may opt out anytime).

We do not sell, rent, or trade your Personal Data with any third party.

3. Disclosure of Personal Data

We may share your data in limited cases:

Vendors and Service Providers: For hosting, cloud processing, analytics, and payment operations;

Legal Obligations: When required by law, regulation, or court order;

Business Transactions: In connection with mergers, acquisitions, or reorganization, your data may be transferred to the successor entity.

4. Storage and Protection of Data

We store data using secure cloud servers with encryption and restricted access.
Documents uploaded for processing are deleted automatically after task completion.
However, no system is entirely immune to risk — we encourage users to transmit data responsibly.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law..

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your Personal Data;

Request correction or deletion;

Withdraw consent;

Restrict processing;

Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

6. Children’s Privacy

DocuScan Pro Ai is not intended for children under 13.
We do not knowingly collect information from minors.
If you believe we have unintentionally collected such data, please contact us immediately for removal.

7. Changes to This Privacy Policy

We may revise this Policy periodically to reflect changes in our practices or for legal reasons.
The updated version will be posted on our website with a revised “Effective Date.”
Continued use of the Services constitutes your acceptance of the updated Policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

📩 Email: [email protected]
🏢 Company: BOSEN DIGITAL HOLDING SDN. BHD.
🌐 Website: https://docuscanproai.xscan.me

Effective Date: 29 November 2025