Term of Service

Terms of Service

Thank you for choosing DocuScan Pro AI.
These Terms of Service (“Terms”) govern your use of our products and services (collectively, the “Services”).
The Services are provided by BOSEN DIGITAL HOLDING SDN. BHD. (hereinafter referred to as the “Company,” “Technical Service Provider,” “we,” or “us”).
Our registered office is located in Malaysia.

By accessing or using DocuScan Pro AI, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations.
If you do not agree with any part of these Terms, please refrain from using our Services.
For inquiries, contact us at [email protected].

Terms of Service

Thank you for choosing DocuScan Pro AI.
These Terms of Service (“Terms”) govern your use of our products and services (collectively, the “Services”).
The Services are provided by BOSEN DIGITAL HOLDING SDN. BHD. (hereinafter referred to as the “Company,” “Technical Service Provider,” “we,” or “us”).
Our registered office is located in Malaysia.

By accessing or using DocuScan Pro AI, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all applicable laws and regulations.
If you do not agree with any part of these Terms, please refrain from using our Services.
For inquiries, contact us at [email protected].

1.2 Acceptable Use Policy

You agree not to:

Upload or share content that is unlawful, harmful, defamatory, obscene, or violates any third-party rights;

Engage in activities that may disrupt, damage, or overload our platform;

Use the Services for fraudulent or abusive purposes;

Circumvent any access controls or security measures;

Reverse engineer, copy, or resell any part of the Services without written consent;

Transmit malware, viruses, or harmful code.

Violation of these policies may result in account suspension or termination, and potential legal action.

1.3 Account Security

You are responsible for maintaining your account security.
If you detect unauthorized access or abnormal activity, please notify us immediately.
We may suspend your account temporarily to prevent further misuse.

2. Paid Services and Subscriptions

2.1 Subscription and Billing

DocuScan Pro offers both free and paid plans.
Paid Services may include additional AI processing capacity, document volume, or advanced features.
By subscribing, you authorize us to charge your selected payment method for recurring billing cycles unless canceled before renewal.

2.3 Refund Policy

Since DocuScan Pro Ai is a digital service providing instant access to AI processing, all payments are generally non-refundable once Services are accessed.
Refunds may be granted only if:

You have not used any paid features within the first 24 hours of purchase; or

There is a verified system malfunction that prevents service use.

Refund requests should be submitted to [email protected] with full order details.
Requests will be reviewed within 5 business days.

3. Termination of Service

You may discontinue using our Services at any time.
We reserve the right to suspend or terminate your access without prior notice if:

You breach these Terms or applicable laws;

We are required by law to do so;

Security or technical issues demand immediate action.

Upon termination, your right to use the Services ceases immediately, and your account data may be deleted as permitted by law.

4. Data and Privacy

We are committed to protecting your privacy.
Your data will be handled in accordance with our Privacy Policy.
We process and store uploaded files only temporarily for document conversion and do not access or share your data except as required by law.

5.2 User Rights

You retain ownership of all content and documents uploaded to DocuScan Pro.
You grant us a limited license to process and temporarily store your files solely for the purpose of providing the Services.

5. Intellectual Property Rights

5.1 Our Rights

All content, algorithms, and intellectual property within DocuScan Pro—including trademarks, logos, designs, and software—remain the sole property of BOSEN DIGITAL HOLDING SDN. BHD. or its licensors.
You may not copy, reproduce, or distribute any part of the Services without prior written authorization.

6. Feedback

By submitting suggestions or feedback to us, you grant BOSEN DIGITAL HOLDING SDN. BHD. a perpetual, worldwide, royalty-free license to use such feedback for product improvement without any obligation to you.

7. Limitation of Liability

To the fullest extent permitted by law, BOSEN DIGITAL HOLDING SDN. BHD. shall not be liable for:

Any indirect, incidental, or consequential damages;

Data loss or corruption;

Service interruptions or delays;

Loss of revenue, profits, or business opportunities.

Our total aggregate liability shall not exceed the total amount you paid for the Services during the 12 months preceding the claim.

8. Disclaimers

The Services are provided on an “as is” and “as available” basis without warranties of any kind.
We do not guarantee uninterrupted access, accuracy of outputs, or suitability for any specific purpose.
You assume full responsibility for your use of the Services and generated outputs.

9. Amendments

We reserve the right to modify these Terms at any time.
Changes will be published on our website with the updated Effective Date.
Your continued use of the Services constitutes acceptance of the revised Terms.

10. Miscellaneous

Interpretation: The Company reserves the sole right to interpret these Terms within the limits of applicable law.

Severability: If any clause is found invalid, the remaining provisions remain in full effect.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Malaysia.

10. Miscellaneous

Interpretation: The Company reserves the sole right to interpret these Terms within the limits of applicable law.

Severability: If any clause is found invalid, the remaining provisions remain in full effect.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Effective Date: 29 November 2025
Company: BOSEN DIGITAL HOLDING SDN. BHD. (Parent Company of DocuScan Pro Ai)
Contact: [email protected]
Website: https://docuscanproai.xscan.me